Privacy

Privacy Policy / POPIA

How we collect, use and protect your personal information.

Duck Finance Group processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

Information we collect

  • Identification information (ID number, name, contact details)
  • Financial information (bank statements, income, expenses)
  • Employment information
  • Technical information (device, IP address, cookies)

How we use it

  • To assess your credit application and affordability
  • To comply with legal and regulatory obligations
  • To administer your credit agreement
  • To communicate with you about your account

Sharing

We may share information with credit bureaux, regulators and service providers acting on our behalf, subject to appropriate safeguards.

Your rights

You have the right to access, correct or delete your personal information, and to object to certain processing, subject to legal limits.

Contact our Information Officer

Email: Support@duckfinance.co.za